Refund policy

Template — confirm with counsel and keep consistent with your payment providers' requirements.

Cancelling

Cancel any time in Settings → Billing. Your plan stays active until the end of the paid period and then moves to Free; your data stays.

Refunds

If you're not satisfied, ask for a refund within 14 days of your first payment or of an annual renewal and we'll refund it in full. Monthly renewals after the first payment are not refunded except where the law requires. Where the law in your country gives you additional rights (for example a statutory withdrawal right), those apply.

How refunds are processed

Refunds go back to the original payment method through the provider that took the payment (Paddle or PayTabs). Processing times depend on your bank. A full refund of the current period ends the paid plan.

Contact

Use the in-app support form or the contact page with the email on your account.